Ipek Yolu & Silk Road Ltd. as you, we highly respect the privacy of your personal data. Accordingly, we are taking all necessary measures to ensure compliance with the provisions of the Law on the Protection of Personal Data numbered 6698 (“KVKK“).
This Privacy Policy belongs to our Company www. silkroadrugs.com it has been prepared in order to inform you in general about this issue by specifying which of your personal data are processed by our Company during the operation of the website and as a result of your use of the Site, how they are used and what are your rights regarding the protection of your personal data.
This Privacy Policy is in the nature of a general data processing document, and detailed information about the processing of your personal data has been made with the Clarification Text on the Protection of Personal Data.
First of all, we would like to inform you about our Company:
Data Controller: Aziziye Mahallesi Güngör Sokak No:7 42030 Karatay, Konya, Turkey operating at the address “Ipekyolu Halıcılık Kilimcilik Turizm Ticaret ve Sanayi Ltd. Şti.”, carries the title of “data controller” in accordance with the KVKK within the scope of providing services to you.
Your processed personal data:
- When you subscribe to the Site; name, surname, mobile phone number, address information (if you save it for use in your purchases), shopping information (order number, shopping date, time, amount, shopping content, pay details),
- If you make purchases from the Site, your first name, last name, address information, mobile phone number, shopping information (order number, shopping date, time, quantity, shopping content), log records related to your shopping transaction and your IP address,
- In case of invoice arrangement; your identity and contact information (TC identity number will be taken if you give consent.), in addition, if you are a taxpayer, your tax office information, tax number and company information,
- Our Communication Channels (call center, e-mail, Website, etc.) if you contact us via; name, surname, address, e-mail address, phone number, order number (if any),
- If you allow us to inform you about our campaigns, advantages, promotions according to your site membership and purchases, we use your email address, personal data for the following purposes:
- Ensuring the realization of your membership, recording your membership information, the ability to log in as a member, fulfilling the requirements of the membership agreement, the ability to log in to the Site using member information without the need to re-enter all membership information,
- Performing the shopping transaction, sending your order purchased via the Site to your address, paying the invoice and sending it to you, receiving payment, providing after-sales support services (exchange, refund, etc.) and the ability to contact you in relation to this if necessary,
- Obtaining your behavioral information through cookies in order to enable you to make better use of our websites,
- Ability to manage customer satisfaction and complaints by contacting us.
Methods and legal reasons related to the collection of your personal data:
5 of the KVKK. and 6. within the scope of articles;
The membership agreement that you will sign with our Company and the establishment and execution of the contract related to the sales agreement that will be established between you and our Company if you purchase products from our store, so that you can benefit from the services of our brands, inform you about our campaigns if approved, record your suggestions and complaints, create better service standards for you, Decipher and implement the commercial and business strategies of our company; if data processing is necessary, data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the person concerned, if you give explicit consent for the fulfillment of the legal obligation and the processing of your commercial communication or location data, we collect your personal data verbally, by means of the website, mobile applications and similar verbal, written or electronic methods by email, based on the legal reasons of explicit consent
Transfer of your personal data to third parties:
8 Of the KVKK. and 9. we transfer it to third parties in accordance with their articles. Within this scope; your personal data in question only; in accordance with your explicit consent or provided that adequate measures are taken within the framework of the security and confidentiality principles specified in the KVKK, in order to conduct company activities domestically, to ensure a business relationship between data owners and our customers and / or to conduct negotiations for this purpose, to provide services, opportunities and opportunities and to improve the quality of service Dec; our business partners will be able to share this data with customers, suppliers, audit companies, or public institutions or organizations authorized to request this data due to a legal obligation, including, but not limited to, the customers, suppliers, audit companies with whom we are contracted and provide services in accordance with our activities.
Your rights under the KVKK:
11 Of the KVKK regarding your personal data processed by our Company. in accordance with the article, you can forward your following requests to us:
- To learn whether any of your personal data has been processed or not,
- If your personal data has been processed, requesting information about it,
- To receive information about the purpose of the processing activity of your personal data and to learn whether they are used in accordance with their purpose,
- To know the third parties to whom your personal data are transferred at home or abroad,
- To request the correction of your personal data in case of incomplete or incorrect processing,
- Requesting deletion or destruction of personal data within the framework of the conditions stipulated in the KVKK legislation,
- If you request the correction of your incomplete or incorrect data and the deletion or destruction of your personal data, request that the transactions made be notified to the third parties to whom your personal data are transferred,
- Objecting to the occurrence of a result against you by analyzing your processed data exclusively through automated systems,
- If you suffer damage due to the unlawful processing of your personal data, do not request that this damage be remedied.
