PARTIES AND SUBJECT MATTER
This agreement www.silkroadrugs.com the person who will purchase the product (hereinafter referred to as the PRODUCT/PRODUCTS) from the website (hereinafter referred to as the WEBSITE) with the person (hereinafter referred to as the BUYER) at the address Aziziye Mahallesi Güngör Sokak No:7 42030 Karatay, Konya, Turkiye (Tel: +90 332 350 08 42 ; E-mail: info@silkroadrugs.com located seller company İPEKYOLU HALICILIK KİLİMCİLİK TURİZM TİCARET VE SANAYİ LTD. ŞTİ. regarding the exchange between (hereinafter referred to as the SELLER), the order form filled out by the BUYER electronically, in which the PRODUCT-related characteristics, quality-quantity, sales price, sales price collection procedures-terms and sales date are specified, as well as the Law on Consumer Protection and Distance Contracts determine the rights, laws and obligations of the parties in accordance with the provisions of the Decrees on the Principles and Procedures of Implementation. The announced prices and promises are valid until the update is made and changed. The prices announced for a period of time are valid until the end of the specified period.
ARTICLE 1. RIGHT OF WITHDRAWAL
The SELLER makes the following commitment to the BUYER (Consumer). “We undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within seven days from the date of receipt of the goods or signing of the contract without assuming any civil or criminal liability and without any justification, and to return the goods from the date of receipt of the withdrawal notification to the seller or provider.”
In order to exercise the right of withdrawal, it is necessary to provide written notification to the SELLER within this period. If this right is exercised, 3. it is mandatory to return the original invoice with a sample of the cargo delivery record indicating that the PRODUCT delivered to the person or BUYER was sent to the SELLER. The PRODUCT price will be refunded to the BUYER within 20 (twenty) days following the receipt of these documents. In credit card payments, the refund process is also made by returning to the RECIPIENT’s credit card. If the original invoice is not sent in accordance with tax legislation, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the returned product is covered by the BUYER.
In the case of a PRODUCT produced in accordance with the BUYER’s special requests and requests or made personalized by making changes or additions to it, or which cannot be returned by its nature, may deteriorate rapidly or expire, and in general, when the PRODUCT is used or even if it has not been used, the BUYER cannot exercise the right of withdrawal when cosmetics, etc. PRODUCTS are unpacked.
ARTICLE 2. GENERAL PROVISIONS
2.1. The BUYER agrees that he has read and has information about the basic qualities of the products shown on the WEBSITE, the sales price and paying method, as well as preliminary information about the delivery, and has given the necessary confirmation for the sale in electronic media.
2.2. The PRODUCT is delivered to the delivery address specified by the BUYER on the WEBSITE, packaged and intact together with the invoice, no later than 10 days, this period may be extended in cases of necessity.
2.3. If the PRODUCT is to be delivered to a person /organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to be delivered to accept the delivery.
2.4. The BUYER is responsible for checking the PRODUCT at the time of receipt and when he sees a problem caused by the cargo in the PRODUCT, he is responsible for not accepting the PRODUCT and making a report to the CARGO company official. Otherwise, the SELLER will not accept responsibility.
2.5. At the SELLER’s request during the PRODUCT delivery, the BUYER is obliged to sign a printed copy of this Agreement; if he does not sign, the PRODUCT delivery may not be made. The Contract approved by the BUYER during the purchase from the WEBSITE is sufficient and valid in all cases.
2.6. If the BUYER is not provided otherwise in writing by the SELLER, he must have paid the price in full before receiving the delivery of the PRODUCT. If the PRODUCT price is not paid to the SELLER before delivery, the SELLER may unilaterally cancel the contract and not deliver the PRODUCT.
2.7. If for any reason after the PRODUCT delivery, the Bank / financing institution to which the credit card belongs does not pay the PRODUCT price to the SELLER, the PRODUCT will be returned to the SELLER by the BUYER within 3 days at the latest, with all expenses belonging to the BUYER. All other contractual-legal rights of the SELLER, including tracking the receipt of the PRODUCT price, are reserved separately and in all cases. In terms of not giving room for hesitation; credit card, installment card v, such as banks and financing institutions.b. paid paid term / installment facilities provided by the issuing organizations are a credit and/or installment payment facility provided directly by the said organization; PRODUCT sales realized within this framework and fully charged by the SELLER are not considered installment sales from the point of view of the parties to this Agreement, they are advance sales. Paid payable in installments The SELLER’s legal rights in cases deemed to be sold in installments by law (including the right to terminate the contract and/or demand payment of all remaining debt together with default interest if any of the installments are not paid) are available and reserved. In case of default of the BUYER, a default interest rate of 5% per month is applied.
2.8. If the PRODUCT cannot be delivered within the 30-day period due to extraordinary circumstances other than normal sales conditions (such as weather opposition, earthquake, flood, fire) and the delay exceeds 10 days, the SELLER informs the BUYER about the delivery. In this case, the BUYER can cancel the order, order a similar product, or wait until the end of the emergency. If the PRODUCT price has been charged for order cancellations, it will be returned to the BUYER within 10 days from the cancellation. In credit card payments, the refund process is also made by returning to the RECIPIENT’s credit card.
2.9. The BUYER may notify the SELLER of the PRODUCT and sales-related claims and complaints through the SELLER communication channels in the introductory part of the Contract.
ARTICLE 3. EVIDENCE AGREEMENT AND COMPETENT COURT
SELLER’s records (including records in magnetic media such as computer-voice recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation; Consumer Arbitration Committees up to the value declared by the Ministry of Science, Industry and Technology, Consumer Courts and Enforcement Directorates in the BUYER’s and SELLER’s settlement and in cases of exceeding are authorized.
The BUYER declares, accepts and undertakes that he has read all the conditions and explanations written in this Agreement and in the order form that forms an integral part of it, that he has received, reviewed and accepted all the conditions of sale and all other preliminary information.
İPEKYOLU HALICILIK KİLİMCİLİK TURİZM TİCARET VE SANAYİ LTD. ŞTİ.
Aziziye Mahallesi Güngör Sokak No:7 42030 Karatay, Konya, Turkey
+90 332 350 08 42
Selçuk VD / 479 004 4332
